Responsible play: tools & NZ support

Play for fun, stay in control.

Kiwibirdquestnz is a Social Casino — For Entertainment Only. There is no real money gambling and no cash prizes. Use simple break tools and reach out early if play stops feeling fun.

Explore break tools NZ help resources

Self-exclusion options • Browse games • 18+ Recommended for NZ audiences

Quick resets (2 minutes)

  • Reality check: set a time reminder and pause when it goes off.
  • Step away: drink water, stand up, and reset your focus.
  • Plan your session: decide a start and finish time before you play.
Need support now? Jump to NZ services and helplines in one click. If you feel unsafe or in immediate danger, call local emergency services.

Play tools to stay in control

Use these optional tools to set boundaries for your session. Kiwibirdquestnz is a Social Casino — for entertainment only. No real-money gambling.

Session timer

Timer

Pick a session length and get a clear countdown so you can stop on time.

00:00

Tip: combine this with breaks and a cool-off if you notice you're chasing losses or playing longer than planned.

Break reminders

Reminders

Get gentle prompts to stand up, hydrate, and reset your focus.

What a good break looks like
  • Step away from the screen for 5–10 minutes
  • Grab water or a snack, stretch your shoulders/neck
  • Check how you feel before continuing

Cool-off mode

Cool-off

Take a planned time-out. While active, this device remembers your cool-off until it ends.

Status: Not active.
If you need stronger controls, see self-exclusion options below.

NZ help & regulator links

If playing stops being fun, support is available in New Zealand. These services can help with advice, counselling, and next steps.

Gambling Helpline NZ

Free, confidential support for you or someone you care about.

Call: 0800 654 655 (NZ) Text: 8006 gamblinghelpline.co.nz

Problem Gambling Foundation (NZ)

Information, community services, and practical tools to reduce harm.

Visit pgf.nz

NZ regulator (DIA)

Regulatory guidance and information on gambling in New Zealand.

Department of Internal Affairs — Gambling
Need someone to talk to right now? In NZ you can call or text 1737 for free, 24/7 support. For more tools on taking breaks and setting limits, see the Responsible Play tools above.

Contact support

Questions about responsible play tools, age verification, or site access? Send us a message and we'll reply as soon as we can. Social Casino — For Entertainment Only. No real money gambling.

Kiwibirdquestnz Limited (NZ)

Email: contact@kiwibirdquestnz.com

Phone: +64 9 889 2746

Address: Level 27, PwC Tower, 188 Quay Street, Auckland 1010, New Zealand

By contacting us, you agree that we may use your message details to respond. See our Privacy Policy and Cookie & Tracking Policy.

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Need urgent help? In NZ, you can also visit Responsible Gambling resources.